AI SUPPORT AGENT

AI Customer Support Built for Busy Businesses

Looks up orders, analyzes logs, guides troubleshooting, creates tickets, and escalates with full context — so your team handles exceptions, not lookups.

No contractsWorks with your stackLive in days
Query → Resolve → Retain → ReviewLive
🎧
Customer Query & Context
📋Type: Return request
📋Customer: Emma Thompson
📋Status: Loyal Customer — 3 years
📋Lifetime Value: $2,450
E-commerce·SaaS & Technical·Home Services·Healthcare·Field Services·Hospitality·Insurance·Property Management·E-commerce·SaaS & Technical·Home Services·Healthcare·Field Services·Hospitality·Insurance·Property Management·
SOUND FAMILIAR?

The support gaps your customers feel.

phone_missed

A customer waited 45 minutes on hold, then hung up and left a 1-star review.

dark_mode

Your support team answers the same 10 questions 200 times a month.

description

A ticket was opened, but nobody followed up. The customer churned.

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An urgent issue came in at 2am. Nobody saw it until 9am.

sync_problem

A customer explained their problem to three different agents. Still not resolved.

notifications_off

Your best agents spend 60% of their time on lookups, not real problem-solving.

That’s not a people problem. That’s a systems problem.

Support AI fixes the system.

We build it. Your AI agent handles it.

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Step 1 of 5

Customer Query & Context

We configure your AI support agent — named, voiced, and scripted to match your business. When a customer calls or messages, it pulls account history and personalizes the interaction before saying a single word.

widgetsCustomer Context
TypeReturn request
CustomerEmma Thompson
StatusLoyal Customer — 3 years
Lifetime Value$2,450
chat_bubbleWants to return a damaged item
How It Works

Built for the gap between your tools.

Support AI doesn’t replace what you use. It sits above your ERP, ticketing, and CRM — orchestrating everything, owning nothing.

chat
Chat
sms
SMS
language
Web
email
Email
call
Phone
Orchestration Layer
VocAIris · SupportAI
Intent ClassificationERP LookupLog AnalysisTroubleshootingTicket CreationEscalation Logic
ERP / Orders
QuickBooksQuickBooks
ZohoZoho
NetSuiteNetSuite
+
Others
CRM
ZohoZoho
HubSpotHubSpot
SalesforceSalesforce
+
Others
Ticketing
ZendeskZendesk
FreshdeskFreshdesk
GitHubGitHub
+
Others
Logs / Diagnostics
DatadogDatadog
ElasticElastic
SplunkSplunk
+
Others
Why Support AI

Your customers get answers. Your team gets time back.

Support AI handles the calls, questions, and follow-ups that eat up your day — so your team focuses on work that actually needs them.

schedule

Always On, Never Overwhelmed

Support AI answers calls and messages at any hour — no hold times, no voicemail, no dropped balls. Your customers get help when they need it.

person_search

Every Customer Feels Known

AI pulls account history and context before every interaction — so responses feel personal and informed, not generic and scripted.

loyalty

Turn Issues Into Loyalty

A fast, smooth resolution is your best retention tool. Support AI closes issues quickly and follows up with offers that keep customers coming back.

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Resolve in One Interaction

Returns, refunds, account questions, appointment bookings — handled start to finish in a single call. No handoffs. No waiting.

language

Works Across Every Channel

Phone, chat, and messaging — Support AI handles them all consistently, so customers get the same quality of care no matter how they reach you.

savings

Grow Without Hiring

Double your support volume without doubling your team. Support AI scales with your business so great service doesn't become a bottleneck.

Built For

For businesses where customer care drives repeat business.

AI answers every call — even during jobs
Books, reschedules, and confirms appointments automatically
Sends follow-up messages and review requests
Home Services & Contractors

Appointment Booking & Customer Follow-Up

AI answers every call — even during jobs. Books, reschedules, and confirms appointments automatically. Sends follow-up messages and review requests. Captures every lead, even after hours.

Calls come in while your cre...Missed calls mean missed bus...Scheduling back-and-forth wa...No one to follow up after se...
Instant order tracking and status updates
Auto-processes returns and refund requests
Handles volume spikes without adding staff
Retail & E-Commerce

Order Inquiries & Return Management

Instant order tracking and status updates. Auto-processes returns and refund requests. Handles volume spikes without adding staff. 24/7 availability with zero wait time.

Constant order status and re...Support volume spikes during...Customers expect instant ans...Manual return processing slo...
AI schedules, reschedules, and confirms appointments
Answers common patient questions any time
Sends automated reminders to reduce no-shows
Healthcare & Clinics

Patient Support & Appointment Management

AI schedules, reschedules, and confirms appointments. Answers common patient questions any time. Sends automated reminders to reduce no-shows. Frees staff for in-person patient care.

Scheduling overwhelms front-...Patients call after hours wi...Repetitive inquiries slow do...No-shows cost time and revenue
AI handles reservations and waitlist management
Answers menu and hours questions instantly
Staff stays focused on in-person service
Food Service & Hospitality

Reservations, Orders & Guest Inquiries

AI handles reservations and waitlist management. Answers menu and hours questions instantly. Staff stays focused on in-person service. Consistent, professional responses every time.

Phones ring constantly durin...Staff can't answer calls and...Reservation management is ma...Guest complaints need fast, ...
AI books and confirms service appointments
Sends proactive status updates to waiting customers
Follows up post-service for reviews and return visits
Auto Services & Dealerships

Service Scheduling & Customer Follow-Up

AI books and confirms service appointments. Sends proactive status updates to waiting customers. Follows up post-service for reviews and return visits. Handles calls while your team stays focused on vehicles.

Service bays are busy — phon...Scheduling service appointme...Customers want status update...Follow-up after service rare...
AI handles class bookings and cancellations
Answers membership and billing questions instantly
Resolves issues before they become churn
Fitness & Wellness

Member Support & Class Bookings

AI handles class bookings and cancellations. Answers membership and billing questions instantly. Resolves issues before they become churn. Available before, during, and after business hours.

Members call to book, cancel...Front desk can't always answ...Membership questions and bil...Member retention suffers whe...
AI answers policy questions instantly from your knowledge base
Automates first-notice-of-loss intake with guided data collection
Every interaction is logged, auditable, and compliance-ready
Insurance & Financial Services

Claims Support & Policy Questions

AI answers policy questions instantly from your knowledge base. Automates first-notice-of-loss intake with guided data collection. Every interaction is logged, auditable, and compliance-ready. 24/7 availability for urgent claims — no voicemail, no wait.

Customers call with policy q...Claims intake is slow and er...Compliance requirements make...After-hours calls go to voic...
🏢
🔧Unit 4B — Leaking pipe · Scheduled
❄️Unit 7A — AC not cooling · Scheduled
🅿️Unit 12C — Parking gate · In Queue
Property Management

Tenant Support & Maintenance Requests

AI takes maintenance requests and creates work orders automatically. Triages emergency vs. routine — escalates urgent issues instantly. Answers leasing questions and schedules showings 24/7. Frees property managers to focus on operations, not phone calls.

Maintenance requests come in...Tenants expect fast response...Leasing inquiries go unanswe...Small teams can't cover phon...
Trust & Ethics

AI You Can Trust

We build AI responsibly. Every agent is designed with privacy, transparency, and human oversight at its core.

Privacy First

Customer data is isolated per tenant. Full encryption at rest and in transit. Always.

Transparent AI

Every action is logged and explainable. No black boxes. Full audit trail on every interaction.

Human-Centric

AI handles routine cases so your team can focus on the customers who need a human touch.

Consistent Service

Every customer gets the same quality of care — no bad days, no shortcuts, no inconsistency.

Secure by Design

Row-level security, managed identity, private endpoints, and comprehensive audit logging.

Smart Escalation

AI knows its limits. Complex or sensitive cases are handed off to your team automatically.

We're building AI as a force for good. Every agent is tested for safety, fairness, and reliability before launch.

Pricing

Simple pricing. No surprises.

Voice $0.30/minVideo $0.60/minChat $0.25/sessionSMS $0.10/msg
infoBased on 500 tickets/month · Support agents at $25/hr · 60% resolved by AI
Human EquivalentEdit your costs
Cost itemAmount
Triage (500 tix × 6 min)$1,250
hrs ×$/hr
Full resolution$2,500
hrs ×$/hr
Escalation & follow-up$1,250
hrs ×$/hr
warningCustomer churn cost$1,000
$
Total$6,000/mo
savings
95%
saved
$5,700/mo
Support AIAI · Fixed rates
ItemQtyRateCost
Chat sessions$0.25/ea$88
Voice calls(avg 4 min)$0.30/min$120
Screen share$0.25/ea$38
Escalation SMS$0.10/msg$15
Follow-up SMS$0.10/msg$40
Total$300/mo
bolt60% resolved without a humandescriptionFull context on every escalationgroupsAgents handle exceptions only
Book a Demo →

Ready to delight your customers?

Transform your support operations with AI that resolves issues instantly, 24/7.